Privacy Policy

This policy describes how Toccata, Inc. (“Bloom Manager”, “we”) collects, uses and shares information when you use the Bloom Manager application and websites (the “Service”). By using the Service you consent to this policy.

1. What we collect

• Account information: name, email address, password (stored hashed), optional profile photo.
• Growing data: plans, growing spaces, plantings, tasks, harvest records, notes and photos you add, including the location you pin for your garden or farm (used for satellite imagery, frost dates and weather).
• Billing information: handled by Stripe; we store subscription identifiers and plan details, never full card numbers.
• Usage and device data: log data, analytics events, browser and device information, collected directly and through analytics providers.

2. How we use it

• To provide and operate the Service; your location pin, for example, drives frost estimates, satellite views and weather.
• To process payments, prevent fraud and abuse, and enforce our Terms.
• To send transactional email (receipts, renewals, security and account messages); these are part of the Service and cannot be opted out of while you hold an account.
• To send product news, which you can leave with one click at any time.
• To improve, secure and develop the Service, including through aggregated or de-identified data, which we may use without restriction.

3. What we share, and what we don't

We do not sell your personal information. We share data only with service providers who process it for us under contract (hosting and storage on Amazon Web Services, payments with Stripe, email delivery with Amazon SES, analytics with Google), and where required by law, to protect our rights, or as part of a business transfer (merger, acquisition, or sale of assets), in which case this policy continues to apply until amended.

4. Retention and deletion

We keep your data while your account is active. You can export your data and close your account yourself from your profile; closure permanently deletes your growing data from the live system. Backups, billing records and logs are retained for a limited period afterward as required for legal, accounting and security purposes.

5. Your choices and rights

You can access and correct your account information in the app, unsubscribe from product news via the link in any such email, and request access to or deletion of your personal information by writing to help@bloommanager.com. We honour rights granted by applicable privacy law, including PIPEDA.

6. Cookies

We use cookies and similar technologies for sign-in sessions, preferences and analytics. Blocking cookies may prevent parts of the Service from working.

7. Security

We use industry-standard safeguards: encryption in transit, hashed credentials, access controls. No system is perfectly secure, and you use the Service with that understanding.

8. Children

The Service is not directed to children under 13, and we do not knowingly collect their information.

9. Changes

We may update this policy from time to time; material changes will be notified by email or in-app notice. Continued use after the effective date constitutes acceptance.

Contact

Toccata, Inc. · help@bloommanager.com